Glossary

Business Profile

The legal entity behind one or more places. A business profile holds your company or sole trader details (name, registration number, legal address) and can be verified. You can create multiple profiles and reuse one across several places.

Place

A venue on Morsly — a restaurant, cafe, bar, food truck, pop-up, or any other location where you serve guests. Each place has its own menu, visibility setting, team, and QR code.

Mobile place

A place without a fixed address (food truck or pop-up). Instead of a street address and opening hours, mobile places show a schedule of stops with dates, times, and locations.

Content language

The primary language you write your menu in. This is the default language guests see before you add translations.

Additional language

A language you enable so Morsly can translate your menu into it. You can add up to two. Translations are generated automatically and reviewed before going live.

Handle

The username a person chooses when signing up for Morsly. Team members are added to a place by their handle — not their email address.

Variant

A required choice with its own price (e.g. Small/Medium/Large). Guests pick exactly one. The base price is replaced by the variant’s price.

Add-on

An optional extra (e.g. extra shot, side) that adds a surcharge to the base price. Add-ons can be single-select or multi-select, with optional min/max limits.

Deposit

A container or packaging fee charged per item (e.g. €0.10 per cup). Enabled per place and marked on individual items or variants.

Dine-in ordering

A place feature that lets guests scan a QR code at your venue, browse the menu, and send their order from their phone. Orders arrive as kitchen tickets via the configured channel.

Kitchen ticket

A text summary of a guest’s order (guest name, items, customizations) sent to the kitchen via WhatsApp, messaging app, or clipboard. Money-free by design — it shows what to cook, not what to charge.

Lite

A free version of a feature that keeps guest data on-device. Guest orders are processed right on the phone — no data is sent to our servers or stored by us. No subscription or payment needed.

Order capture

The process of receiving a guest’s order and sending it to the kitchen. Done by scanning the guest’s QR code or by adding items on their behalf from the menu. Available to waiters through the shift pad.

Shift

A working session tracked in the shift pad. Starts when staff begin serving and ends when the shift is closed. Contains all tables served during that period, both open and settled.

Shift pad

The staff view for managing multiple tables during a shift — scan guest orders, track sent and paid status, close tables, and share end-of-shift reports. Available to anyone with the Order capture permission.

Verified

A status badge on a business profile that has been reviewed and approved. Places linked to a verified profile show a Verified badge to guests. Required to appear in public search.